Refund policy

7-Day Return Policy

You may request a return within 7 days of receiving your order.

Eligibility

To qualify for a return:

• Product must be unused and unopened

• The safety seal must remain intact

• Bottle and packaging must not be damaged

• Original proof of purchase is required

For hygiene and safety reasons, opened or used personal care products cannot be returned unless defective or damaged upon delivery.

Damaged or Incorrect Orders

Please inspect your order immediately upon delivery. If you receive a damaged, leaking, or incorrect product, contact us within 48 hours with clear photos.

Refunds

Once your return is received and inspected:

• Approved refunds will be processed within 7–10 business days

• Refunds will be issued to the original payment method

For assistance, contact:
📧 customer@khalislo.com